![]() With that, it only affects the iOS version of the iPad and iPhone the same problem. Select Google Play Store, then Uninstall Updatesīut I’ve tried it differently in the app store, it shows up open and when you select it you go back to your game with the word update and so on over and over. Re-Mount SD Card by Navigating to Settings, then Storage, then Re-mount SD Card Go to Settings, then Storage and finally Unmount SD Card Select Empires & Puzzles app, then Clear Cache & Data Select Play Store, then Clear Cache & Data ![]() Go to Settings, then Apps and finally All ![]() If you receive an error message “Device is not compatible” on Google Play Store while trying to update the game, please try the following: You should now see the Update button next to Empires & Puzzles app. Open the App Store and go to the Updates tab If you cannot update after the game redirects you to the App Store (update is unavailable), please follow these steps and you should be able to update:Ĭlose the game by double tapping the home button and closing the game by swiping it up Deleting your game will result in lost progress, if you haven’t connected your game successfully to Game Center or Google Play previously. Please follow these instructions on how to resolve the issue: We are aware that some players are currently unavailable to update their game. ![]()
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